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Hilary Hattenbach's avatar

Gulp! This really resonated with me, Patricia. It reminded me of an instance not too long ago when I visited a relative with diminished vision. Her floors were covered in crumbs and bits of kitty litter so I took the liberty of cleaning her floors without asking. I just assumed she'd appreciate it, but it turned out she was offended and found my actions presumptuous. I definitely learned a lesson that day. I like your approach to consider whether someone is asking for help. At the same time, some people won't ever ask for help or admit when they're struggling so it can be hard to find the balance. Thank you for sharing your client's POV on this. Very helpful.

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Sue Ferrera's avatar

This is great food for thought!!! Thanks for sharing.

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